Mediation Services

from Prime Resolution

At Prime Resolution we know how painful and messy conflict can be and how powerless it can make you feel. Mediation puts you back in control.

Our team of professional mediators and experienced administrators will provide you with clear information and support to meet your needs throughout the process.

Important Update

With immediate effect, in response to the Coronavirus crisis, Prime Resolution will be offering all client appointments via video conferencing or WhatsApp video call, depending on client needs.

Admin staff and mediators are now working from home but phones will still be answered during normal working hours by our telephone answering service on 01952 303038 and all messages will be emailed directly to either Georgie or myself .

Georgie (our Casework Manager) will be returning routine calls and requests for information after 6pm as (like many of you) she now has a child off school and will be working evening shift.

Urgent calls can be directed straight to Hugo on 07582 548611. I will do my best to answer your calls immediately but please leave a text / voicemail message if I am unable to. I will get back to you as soon as I can.

Please be assured we already have good systems in place for remote working so we anticipate being able to continue without too much disruption.

We all wish you the very best in these difficult times and thank you for your understanding.

Family Mediation

Family Mediation

Helping to make arrangements following a divorce or the breakdown of a relationship.

Mediation is the best way of agreeing decisions about the future when a relationship ends. It is faster, cheaper and more flexible than going to court. Mediation puts you in control of what happens next.

Learn more about our family mediation service.

Family Mediation Guides

Information for people involved in a divorce or separation.

SEND Mediation

SEND Mediation

Resolving disputes regarding Special Educational Needs and Disabilities.

SEND Mediation is available to anyone involved in a dispute with their Local Authority over a decision relating to any aspect of an Education Health and Care Plan – including the refusal to assess a child or young person (aged 0 – 25yrs) for a plan; or a refusal to issue a plan following assessment.

Learn more about SEND mediation

Workplace Mediation

Workplace Mediation

Managing conflict in the workplace

Prime Resolution offers a range of services to organisations who need help in managing individual workplace disputes, or in developing an effective conflict management strategy.

We provide mediators with specialist experience of workplace and employment conflict, or deliver training and consultancy services to meet your specific needs.

Read more about our workplace mediation service.